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FAQs

Are auto belays right for my facility?

View our 90 minute webinar on the “Ups and Downs of Auto Belays” presented by Adventure Rock Climbing Gym:


 

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Is there a way to slow the descent rate on shorter walls?

The TRUBLUE can be used on any size wall.  However, some operators find that the descent rate is perceived to be faster on shorter walls.

We now offer a webbing length of 24.6 ft (7.5) m for customers with shorter walls. This shorter webbing will slow the TRUBLUE’s rate of descent. The webbing can be installed and replaced by the owner in the field.

The webbing is available for purchase at the Eldorado Climbing Walls Store.

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Where can I find a TRUBLUE near me?

Where in the world is TRUBLUE?
Click the map below to find locations using the TRUBLUE Auto Belay.

Is your location missing? Contact us to be added to the map.


View TRUBLUE Auto Belay Locations in a larger map

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How do I log my TRUBLUE inspections?

Your TRUBLUE auto belay should be inspected weekly, bi-annually and before each use.

Use the TRUBLUE Inspection Log to record your weekly service/inspection and your six month inspection.

Please refer to the Operators Manual for complete inspection, maintenance and servicing requirements.

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Why do I need an auto belay?

Auto belays help you increase revenue while decreasing costs and minimizing risks.  Click here to learn more.

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Can I download the TRUBLUE Auto Belay Operator’s Manual?

The TRUBLUE Auto Belay Operator’s Manual is available for download here.

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Why does the TRUBLUE auto belay have an annual re-certification requirement?

Annual re-certification for the TRUBLUE is required to comply with ANSI/ASSE Z359.1-2007 American National Standard – Safety Requirements for Personal Fall Arrest Systems, Subsystems, and Components.

According to section 6.1.1 of this standard:

Equipment shall be inspected by the user before each use and, additionally, by a competent person other than the user at intervals of no more than one year.

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What international safety standards does the TRUBLUE meet?

The TRUBLUE auto belay is engineered and tested to meet the following  safety standards:

  • American National Standard ANSI/ASSE Z359.4-2007 “Safety Requirements for Assisted-Rescue and Self-Rescue Systems, Subsystems and Components”
  • Canadian Standard, CSA Z259.2.3-99 “Descent Control Devices”
  • Australian and New Zealand Standard, AS/NZS 1891.3 1997 “Industrial fall-arrest systems and devices – part 3: Fall arrest devices
  • European Union Directive BS EN 341 “Personal protection equipment against falls from a height – Descender devices.”
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How do I install a TRUBLUE Auto Belay on my climbing wall?

The TRUBLUE unit is simple to install and easy to relocate.  The auto belay device is mounted to anchor points at the top of the climbing route and connected with self-locking carabiners.

Please refer to the Operator’s Manual for complete installation instructions.

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How often do TRUBLUE Auto Belays need to be re-certified?

TRUBLUE auto belays require an annual re-certification in order to comply with safety standards for fall arrest devices. Re-certification is also necessary to maintain the warranty on the device.


For US/Canada customers, auto belays can be sent to the Authorized TRUBLUE Service Center in Boulder CO. Additional fees may apply for non-warranty parts, including webbing and side covers.

Re-certification should be ordered and paid for prior to sending in your units. Click here to order your re-certification online.

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